Support

Last updated November 3, 2026

Need help with PATLens on the web or on iPhone and iPad? Email support@patlens.app and we'll answer within two business days. Please include the email address on your account (and your Lemon Squeezy order number for billing questions).

Signing in

• PATLens has no passwords: enter your email and we send you a 6-digit code. It can take a minute; check your spam or promotions folder.
• Use the newest code; older codes stop working. You can ask for a new code after a minute.

Full Access

• Full Access is $9.99 per month for new subscriptions from November 1, 2026 (12:00 a.m. Pacific Time) ($4.99 per month before then; subscriptions started at $4.99 keep that price while they stay active), or $24.99 for 3 months where offered, and is bought on patlens.app. In the iPhone and iPad app, Get Full Access opens the checkout page in Safari; when you come back to the app, Full Access turns on within a few seconds.
• Cancel anytime: Account → Manage Subscription, or the link in your Lemon Squeezy receipt. You keep Full Access until the end of the month you paid for. See the Refund policy.
• Paid but still on the free plan? Wait a minute, then open the Account page again (or sign out and back in). If it still hasn't changed after an hour, email us with your receipt.

Your progress

• Signed in, your answers, streak and study plan are saved to your account and follow you between the website, iPhone and iPad.
• Offline in the app? Keep practicing what's already open; your answers sync when you're back online.

Daily reminder (app)

Turn it on in Account → Daily Challenge reminder and pick a time. If nothing arrives, check iPhone Settings → PATLens → Notifications.

Delete your account

Account → Delete my account on the website or in the app deletes your account and its saved data immediately. If you have Full Access that still renews, cancel it first in Manage Subscription. More in our Privacy policy.

About PATLens

PATLens is an independent practice tool for the Perceptual Ability Test of the DAT. It is not affiliated with, endorsed by, or sponsored by the American Dental Association.